Privacy Policy isport88 – Our Commitment to Protecting Malaysian Players' Data

1 Introduction

Isport88 is a Sports Betting and online casino platform operating to serve players in Malaysia. We take the privacy and security of every user's personal data very seriously, and we are committed to protecting the trust you place in isport88.

This Privacy Policy ("Policy") transparently describes how isport88 collects, stores, uses, protects, and under certain circumstances shares your personal information when you use the isport88 platform, website, and related services.

This policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and related regulations currently in force. By registering an isport88 account or continuing to use our platform, you are deemed to have read, understood, and fully agreed to this Privacy Policy.

2 Types of Personal Data Collected

Isport88 only collects personal data that is genuinely necessary to provide safe services, meet Malaysian legal requirements, and enhance your experience on our platform. The categories of data we collect are as follows:

Isport88 not collect sensitive information such as your biometric data, medical records, religious beliefs, or political views.

3 How isport88 Collects Your Data

Your personal data is collected by isport88 through several key channels:

• Account registration — Information you provide when completing the isport88 registration form, including your name, email, and Malaysian phone number.
• Identity verification process (KYC) — Identity documents submitted to meet verification requirements, specifically for withdrawals exceeding a certain amount.
• Financial transactions — Information relating to your deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks, or other FPX methods.
• Platform usage — Your sports betting activity, live casino game records, e-sports, and all other games you play on isport88 are recorded automatically.
• Cookies and tracking technologies — As described in Section 9, Cookie Policy below.
• Communications with isport88 — All communications between you and the isport88 support team are recorded for quality and security purposes.

4 How Your Personal Data Is Used

Isport88 uses your personal data solely for legitimate and necessary purposes. Your data is used to:

• Managing your account — Creating, verifying, and securely maintaining your isport88 account.
• Processing financial transactions — Processes deposits and withdrawals made through the various Malaysian payment methods available on the platform.
• Providing betting services — Lets you enjoy Sports Betting on Malaysia Super League football, EPL, badminton, cricket, e-sports, as well as Live Casino games, slots, and table games.
• Security and fraud prevention — Detect and prevent misuse of the isport88 platform, fraud, and money laundering.
• Legal compliance — Fulfilling legal obligations under Malaysia's Personal Data Protection Act 2010 and related regulations.
• Service communications — Sends important account notices, promotions you are eligible for, and isport88 service updates.
• Platform improvements — Analysing usage patterns in aggregate and anonymised form to improve the overall user experience.

5 Sharing Data with Third Parties

Isport88 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data may be shared with third parties only in limited and necessary circumstances, as follows:

• Payment providers — E-wallet providers such as Touch 'n Go, GrabPay, Boost, ShopeePay, and the FPX payment gateway receive the information required to process your transactions. They are governed by their own privacy policies and security standards.
• Platform technology providers — Technical partners who assist in operating the isport88 platform, including cloud servers and security software, are bound by strict confidentiality agreements.
• Legal authority — isport88 will disclose the necessary data to the Malaysian police, regulatory authorities, or courts if required by law or a valid court order.
• Fraud prevention — In cases of suspected fraud or money laundering, isport88 reserves the right to share relevant information with the appropriate authorities in Malaysia.

6 Data Security & Protection Measures

Isport88 takes its security infrastructure seriously to ensure your personal data is always protected against unauthorised access, use, or disclosure.

• All data transmitted between your browser and the isport88 platform is protected by 256-bit SSL encryption — the same standard used by leading banks in Malaysia.
• Account passwords are stored as unreadable hashes and are never saved in plain text.
• Access to servers storing user data is restricted to authorised isport88 personnel only and is logged for audit purposes.
• A 24/7 monitoring system is active to detect any suspicious activity or intrusion attempts on the isport88 platform.
• Security testing and audits are conducted periodically by independent parties to identify and address any vulnerabilities.

While isport88 takes all reasonable steps to protect your data, no system is entirely immune to all risks. You also play an important role in keeping your account secure — use a strong password, never share your login credentials, and always connect via a secure internet connection.

7 Data Retention Period

Isport88 retains your personal data only for as long as necessary for the purposes outlined in this Privacy Policy or as required by Malaysian law.

• Active account data — Retained for as long as your isport88 account is active and for 5 years after account closure to meet legal and financial record-keeping requirements.
• Financial transaction records — Retained for a minimum of 7 years in compliance with the requirements of the Companies Act and Malaysian financial regulations.
• Support communication records — Retained for 3 years for service quality and dispute resolution purposes.
• Activity log data — System logs and user activity are retained for 12 months for security and diagnostic purposes.
• Cookie data — Depends on the type of cookie; session cookies expire when you close your browser, while persistent cookies expire after a set period.

When data is no longer needed, isport88 will securely delete or anonymise it using methods that comply with industry standards.

8 Your Personal Data Rights

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and isport88's commitment to privacy, you have the following rights regarding your personal data:

To exercise any of the above rights, please contact the isport88 data protection team by email at privacy@isport88.biz or via 24/7 live chat on our platform. isport88 will process your request within 30 days from the date of receipt.

9 Cookie Policy

The isport88 platform uses cookies and similar tracking technologies to enhance your user experience, ensure the platform functions correctly, and understand how users interact with our website.

• Essential Cookies — Cookies required for core isport88 platform functions such as login, game sessions, and security. These cookies cannot be disabled.
• Performance Cookies — Collects anonymous information about how visitors use the isport88 platform, helping us improve our services.
• Functional Cookies — Remembers your preferences such as language, display format, and other personal settings.
• Analytics Cookies — Helps isport88 understand aggregate usage patterns. This data is processed anonymously and does not identify you personally.

You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the isport88 platform and your gaming experience.

10 Cross-Border Data Transfers

In the course of its operations, isport88 may need to transfer your personal data to servers or processing facilities located outside Malaysia. Such transfers occur when necessary to deliver platform services, including the use of cloud services and international technical infrastructure.

Isport88 ensures that any cross-border data transfers are carried out in compliance with Malaysia's Personal Data Protection Act 2010. The recipient country or region must provide an equivalent level of data protection, or we will put appropriate additional safeguards in place.

11 Children's Privacy

The isport88 platform is exclusively for users aged 18 years and above. isport88 does not knowingly collect or process personal data of individuals under the age of 18.

If isport88 discovers that personal data of a minor has been collected without valid consent, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child has registered or used the isport88 platform are urged to contact us immediately at privacy@isport88.biz.

12 Privacy Policy Amendments

Isport88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform service improvements. Material amendments will be communicated to you via:

• A prominent notice on the isport88 homepage or your account dashboard.
• Email to the address registered with your isport88 account (for critical amendments).

The "Last Updated" date at the top of this document will always reflect the current version of the Privacy Policy in effect. You are advised to review this page periodically. Continued use of the isport88 platform after any amendments are published will be deemed acceptance of those changes.

13 Contact the isport88 Privacy Team

If you have any questions, concerns, or requests regarding this Privacy Policy or how isport88 handles your personal data, please do not hesitate to reach us through the following channels: